Terms & Conditions

Effective date: 11 October 2026.

These Terms govern the use of PremierPossible.com and its accounts, property/hospitality listings, communication features, AI tools, professional workflows, credits, editorial content and events directory. “We”, “us” and “Premier Possible” mean the operator of PremierPossible.com. “Publisher” means a person or business authorized to publish or manage a listing. “Consumer” and “business user” have their meanings under applicable law; choosing a professional account does not by itself remove consumer rights.

1. Operator and related policies

Privacy Policy explains personal-data processing; Refund & Cancellation Policy explains paid-service cancellation and refund rights. Clear terms presented for a specific paid offer also apply. Mandatory law takes precedence. Accepting these Terms is not consent to optional tracking, unrelated marketing or every possible use of personal information.

2. Our role and the limits of the platform

Premier Possible provides listing, discovery, communication and software tools. We are not the seller, landlord, tenant, estate agent, broker, property valuer, accommodation operator, event organizer, insurer or financial/immigration adviser for a third-party offer. We do not hold property deposits, conclude property contracts or transfer title on users’ behalf.

Hospitality listings currently direct visitors to an external booking link or the provider. Premier Possible does not operate an accommodation reservation or booking-payment system. Any property purchase, rental, lease, accommodation booking, event registration or related payment is arranged with the relevant third party under its own terms. Payment for Premier Possible’s own digital services is a separate transaction with the seller identified at checkout.

Displaying a listing, carrying out a limited verification, approving publication, providing an AI feature or linking to a third party does not make us an agent of that third party or a guarantor of its performance. Our responsibility for our own service and any legal duties concerning unlawful content remain subject to applicable law.

3. Eligibility, registration and account security

  • You must be at least 18 and legally able to enter into the relevant agreement. If acting for a business or property owner, you must have authority to do so.
  • Provide accurate account information, keep contact details current and comply with the access requirements for the account/features you use. A visitor account does not automatically include publishing access.
  • Protect your credentials and connected social accounts, use authorized team/access arrangements where offered, and report suspected compromise promptly. You are responsible for actions you authorize; this clause does not make you automatically liable for every unauthorized act irrespective of cause.
  • Do not impersonate someone, sell account access, evade a suspension, misrepresent verification status or use another person’s information without a lawful basis.

4. Publisher responsibilities

You are responsible for the accuracy, legality and currency of what you submit or publish, including information imported from a feed or URL and content produced with an AI tool. You must have the owner’s authority, the necessary professional permissions and all rights required to advertise the property, accommodation or service.

  • Ensure prices, currencies, taxes/fees, rental periods, availability, locations, sizes, facilities, property status, images and contact details are accurate and not misleading. Disclose material limitations and update or remove stale offers.
  • Check local advertising, licensing, consumer, housing, anti-discrimination, intellectual-property and privacy requirements wherever the listing is targeted or the property is located.
  • Only import MLS/feed data, website material, media and documents that you are entitled to retrieve, process and republish. The ability to access a public URL or import content is not permission from its owner.
  • Do not upload third-party confidential information or unnecessary personal data. Obtain required notices/permissions for identifiable people, client information and private documents.
  • Review enhanced, staged or generated images before use; identify material virtual alterations or illustrative imagery where required to avoid misleading visitors. Do not conceal defects or imply that invented features exist.
  • Review AI suggestions, descriptions, marketing plans and replies before applying, publishing or sending them. A suggested improvement is not a factual verification or approval by Premier Possible.
  • Handle enquiries lawfully, keep communications professional and use contact details for the purpose authorized. An enquiry or chatbot interaction is not permission to add a person to unrelated marketing lists.

5. Verification, approval and visibility

A verification badge or approval means only that the particular check described for that feature was completed to our satisfaction at that time. It does not certify title, solvency, licensing in every jurisdiction, safety, legal compliance, investment quality or the truth of all listing content. Paid verification cannot guarantee approval. We may seek further evidence, correct a status or remove a badge if information changes or a concern arises.

Results and visibility may depend on filters, geography, listing information, relevance, availability and paid promotional features. AI matches and scores are suggestions based on available data, not independent valuations or a guarantee of suitability. Paid prominence is not an endorsement. No feature promises a sale, booking, enquiry volume, search-engine position, investment return or exclusive exposure unless an express written offer says otherwise.

6. AI tools, images and communications

AI can make errors, omit context, produce similar outputs for different people or generate content that requires correction. Descriptions, listing scans, marketing plans, captions, images, search suggestions, chat answers and suggested replies are assistance tools. They are not professional legal, financial, tax, technical, medical or immigration advice. Seek qualified advice for consequential decisions, including ownership, financing, rental obligations and visa/residency eligibility.

An AI chatbot or suggested reply cannot commit Premier Possible to a booking, viewing, discount, transaction, guarantee or professional opinion. Confirm material information directly with the responsible publisher. Professionals remain responsible for content they choose to use and for the representations they make to visitors.

Tool limits, credit costs and available capabilities may differ by feature and may be shown in the interface. Do not circumvent usage limits, prompt a tool to expose private information, or upload secrets or unlawful material. Keep your own copies of important deliverables; statutory access and remedy rights are unaffected.

You keep the rights you hold in your input. Subject to third-party rights and applicable law, you may use and export outputs and deliverables supplied to you for their intended lawful purpose, including marketing your authorized listings. We do not guarantee that an AI output is unique, copyright-protected or free of third-party claims. Our software, templates, branding and other underlying materials are not transferred to you merely because you use a tool.

7. Permission to operate and display your content

You grant us a non-exclusive, worldwide, royalty-free permission to host, reproduce, format, display, distribute and process the content you submit to the extent reasonably needed to provide the features you choose, publish and surface your public listing on the platform, moderate content and maintain the service. We may involve service providers for those purposes. This does not transfer ownership of your content or give us permission to market using your private messages or identity documents.

This permission lasts while the relevant service/publication is requested, with limited continuation for lawful backups, claims, recordkeeping and copies already shared through the service. Removing a public listing cannot guarantee removal of third-party search caches or copies outside our control. Personal-data processing remains governed by the Privacy Policy and applicable law.

8. Acceptable use

  • No fraud, scams, deceptive pricing, fake identities, unlawful discrimination, harassment, threats, spam or unlawful material.
  • No publication or import that infringes copyright, database rights, trademarks, privacy, confidentiality or contractual rights.
  • No malware, credential attacks, unauthorized access, exploitation of vulnerabilities, bulk extraction of private information or attempts to defeat security, rate limits or credit accounting.
  • No unauthorized bulk scraping, republishing or automated harvesting of the platform. Authorized feeds, integrations and tools must stay within their permitted scope. This restriction does not override rights that the law makes non-excludable.
  • No attempts to obtain money, bookings or sensitive information by falsely implying that Premier Possible has approved, insured or guaranteed a transaction.

9. Credits, paid features and recurring offers

Free access and listing features are separate from paid tools. Where offered, credits are account-bound units used to obtain specified platform functions; they are not bank deposits, investments or a transferable currency. Credit prices, package contents and applicable taxes must be stated in the relevant offer/checkout.

Under the current credit model, purchased credits do not expire.

Promotional/introductory credits are non-refundable, non-transferable and non-exchangeable. They are granted free of charge, have no cash value, and cannot be refunded, redeemed for money, converted into purchased credits or another currency, transferred between accounts or users, or exchanged for other value or compensation. Their only permitted use is for eligible platform functions under the relevant promotion.

PremierPossible.com reserves the right to add, deduct, adjust, expire or remove promotional/introductory credits in any user account at its discretion. This may include starting or ending a promotion, applying eligibility or expiry conditions, correcting errors or duplicate grants, or addressing misuse, security or legal requirements. Such adjustments may be made at any time, with or without prior notice, to the extent permitted by applicable law and any binding promotional commitments.

Expired, deducted, removed or unused promotional/introductory credits do not entitle the user to a refund, exchange, replacement or compensation, except where mandatory law requires otherwise. These rules apply only to genuinely free promotional/introductory credits. Purchased credits, credits supplied as a paid contractual entitlement, and credits or refunds owed as a required remedy are not made discretionary promotional credits merely by being labelled promotional.

A credited refund of a failed tool request is different from a refund of the money used to buy credits. The Refund & Cancellation Policy explains both.

Some owner-enabled features, including visitor-facing AI assistance, can charge the listing owner’s credits when used, as described in that feature’s controls. Enabling an ongoing feature authorizes usage within the disclosed settings; disabling it stops future eligible usage, not work already performed. A balance does not guarantee that every future feature will have the same price. Changes must respect paid contractual commitments and applicable law.

Buying credits does not itself create a subscription. Any recurring plan or automatic renewal requires a clearly identified recurring offer and your authorization. Do not assume a paid purchase is available unless an active checkout or written order is presented. The processor or merchant of record, if any, must be identified in that transaction.

10. Third-party information, events and decisions

Property/hotel listings, externally sourced event details, maps and nearby-amenity data may change or contain errors. Approximate locations, distance calculations and accessibility/transport scores are not surveys, safety assessments or guarantees that a venue or service exists or is available. Check prices, availability, ownership, permissions, facilities, organizers, venue details, dates and cancellation terms with the responsible source.

Insights, market research and investor-facing information are general information, not a personalized recommendation, securities offer or promise of returns. Third-party names and references do not imply affiliation or endorsement. Verify time-sensitive information and obtain independent professional advice before making a consequential decision.

11. Reports, moderation and restrictions

Report suspected unlawful content, rights infringements, fraud or a privacy issue through our contact form or info@premierpossible.com. Include the exact URL/listing reference, the concern and supporting information reasonably needed to assess it, plus a way to contact you. Please do not submit unnecessary sensitive documents. Knowingly false or abusive reports are prohibited.

We do not pre-screen every statement or guarantee continuous monitoring of all content and messages. We may investigate, request evidence, restrict visibility, remove content, suspend a feature or suspend/close an account for a material breach, a substantiated rights/security concern, legal requirements or misuse. Urgent action may be taken to prevent harm. Where lawful and appropriate, we explain the reason and allow a response; contact us to request reconsideration.

We are not required to adjudicate a private property or booking dispute, but may act on platform misuse and must comply with applicable content-handling obligations. Paid-service remedies, mandatory procedural protections and legitimate data-access rights are not automatically lost because an account is restricted.

12. Availability and changes

Services depend on maintenance, networks, external providers and evolving software. We do not promise uninterrupted access or the continued availability of every free feature. We may maintain, improve, replace or discontinue functionality, subject to paid commitments and mandatory law. Where a change materially affects a paid service, we provide the notice and cancellation/refund options required by law or the applicable offer.

Changes to these Terms apply prospectively, with notice and renewed acceptance where required. They do not retrospectively remove an accrued claim, extinguish purchased value or authorize a new use of personal data. The effective date and relevant order terms identify the applicable version.

13. Responsibility and limits of liability

Mandatory rights first. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer remedies, data-protection rights, fraud, intentional wrongdoing, gross negligence or liability for death/personal injury where exclusion is prohibited. We remain responsible for our own obligations to the extent required by law.

Third-party transactions. To the extent permitted by law, we are not responsible for a publisher’s or other third party’s acts, omissions, misrepresentations, property/accommodation condition, transaction performance or cancellation. You must pursue the responsible counterparty for its obligations. This does not prevent a claim against us for our own legally actionable conduct.

Business users only. To the extent permitted by applicable law, we exclude liability to a business user for indirect or consequential loss, lost profits/revenue, loss of anticipated savings, business opportunity or goodwill arising from the platform. Subject to the non-excludable matters above, our aggregate liability to that business user in connection with the affected services is limited to the greater of (a) the amount that user paid us for those services in the 12 months before the event giving rise to the claim and (b) EUR 100 or its equivalent. This cap does not cap an independently owed refund of an erroneous charge or unused prepaid value that must be returned under the contract or law.

Consumers. The business-user cap and indemnity below do not apply to you when acting as a consumer. Your rights concerning service conformity, reasonable care, refunds, compensation and access to remedies remain governed by mandatory law.

14. Business publisher indemnity

To the extent lawful, a publisher acting for business purposes must reimburse us for reasonable, evidenced third-party claims, damages and necessary legal costs caused by that publisher’s unlawful content, lack of required publishing/import rights, fraud, or material breach of these Terms. This does not cover losses caused by our own breach, negligence or wrongdoing, or liability the law prevents us from shifting. We will notify you promptly, allow reasonable participation in the defence and not agree a settlement binding you without your consent, not to be unreasonably withheld. This provision does not apply to consumers.

15. Closing an account, law and disputes

You can stop using the service, remove content through available controls or request account closure. Cancel any separately agreed recurring purchase using its cancellation process. Closure does not automatically erase other recipients’ copies, legally required records, accrued obligations or a valid refund claim. Where we end an otherwise compliant paid service, treatment of the unprovided portion follows the Refund & Cancellation Policy and mandatory law.

Applicable law and courts: The governing law and competent courts are determined by applicable law. Consumers retain their non-excludable home-country protections and access to the courts available to them. We do not impose a mandatory pre-dispute consumer arbitration requirement or a blanket waiver of collective/redress rights.

Please contact info@premierpossible.com about a dispute with our service so we can try to resolve it. This request does not require you to miss a statutory deadline or prevent contacting a regulator, competent court or available consumer dispute-resolution body. If a provision is invalid, the remaining provisions continue only to the extent lawful and workable; an invalid term is not a licence to impose the same effect another way.